Member Service

Are you a career-oriented person and want to work in an
environment where our employees and our members matter?
Midwest Electric is a customer-owned electric distribution
utility providing electricity to 11,000 homes and businesses.
We are a preferred employer, recognized nationwide as a
leader among America’s 900 electric cooperatives. We play
a vital role in the development of west central Ohio. We
are in the top tier of customer satisfaction ratings from the
American Customer Satisfaction Index (ACSI).
Experience & Education: This position requires a unique
combination of technology and people skills. Must possess
excellent oral and written customer service communication
skills and superior internal and external customer service
skills. Will require daily communication with members and
the public in a respectful, courteous and efficient manner.
A minimum of three years of office-related work experience
is preferred. Must be proficient in computer skills, including
Microsoft Word and Microsoft Excel. Knowledge of
Crystal Reports and Microsoft Access is a plus. Must have
knowledge or be capable of learning report writing software
and programs relevant to our in-house National Information
Solutions Cooperative software. Must be able to motivate
and encourage team members. Must have the ability to
manage multiple tasks, following different techniques and
procedures. Must be detail and accuracy oriented. General
accounting experience preferred. Must be able to prepare
a variety of reports and documents and perform the duties
and requirements associated with the position. Must be
able to plan and prioritize work. Must be able to adapt to
a work environment that requires the knowledge to learn
and implement new technology. This position may serve
as back-up in the Member Service Supervisor’s absence.
Associate degree in business, technology or related field
This is a union position under the Utility Workers Union
of America AFL-CIO, Local 463. Excellent benefits package
along with highly competitive wages. Qualified applicants
may submit a cover letter and resume by July 30, 2021 to:
Or by U.S. Mail to: Midwest Electric, Inc.
Attn: Terri Gerlach, Manager, Human Resources
06029 County Road 33A
Saint Marys, OH 45885
Equal Opportunity Employer,
including disabled and veterans